{"id":10574,"date":"2025-12-01T19:20:13","date_gmt":"2025-12-01T19:20:13","guid":{"rendered":"https:\/\/nandtboutique.com\/?page_id=10574"},"modified":"2026-03-04T18:26:25","modified_gmt":"2026-03-04T18:26:25","slug":"refund-and-return-policy","status":"publish","type":"page","link":"https:\/\/nandtboutique.com\/it\/refund-and-return-policy\/","title":{"rendered":"Informativa sui rimborsi e sui resi"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10574\" class=\"elementor elementor-10574\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd2a8aa e-con-full e-flex e-con e-parent\" data-id=\"dd2a8aa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e643f71 elementor-widget elementor-widget-heading\" data-id=\"e643f71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informativa sui rimborsi e sui resi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b929cd elementor-widget elementor-widget-text-editor\" data-id=\"4b929cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong data-start=\"690\" data-end=\"707\">Ultimo aggiornamento:<\/strong> (03\/12\/2025)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cd2932 elementor-widget elementor-widget-text-editor\" data-id=\"7cd2932\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Because our products are printed on demand and made especially for you, we follow the Dutch and EU rules for custom-made items (maatwerk producten) and general consumer protection. Please read the policy below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ef1ccd elementor-widget elementor-widget-heading\" data-id=\"3ef1ccd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Custom-made products \u2013 No returns for change of mind<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90dc78f elementor-widget elementor-widget-text-editor\" data-id=\"90dc78f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1008\" data-end=\"1158\">All items in our shop are <strong data-start=\"1034\" data-end=\"1051\">made to order<\/strong> through our production partner (Printify).<br data-start=\"1094\" data-end=\"1097\" \/>For this reason, <strong data-start=\"1114\" data-end=\"1153\">returns or refunds are NOT accepted<\/strong> for:<\/p><ul data-start=\"1160\" data-end=\"1333\"><li data-start=\"1160\" data-end=\"1186\"><p data-start=\"1162\" data-end=\"1186\">Incorrect size ordered<\/p><\/li><li data-start=\"1187\" data-end=\"1219\"><p data-start=\"1189\" data-end=\"1219\">Customer changing their mind<\/p><\/li><li data-start=\"1220\" data-end=\"1255\"><p data-start=\"1222\" data-end=\"1255\">Customer not liking the product<\/p><\/li><li data-start=\"1256\" data-end=\"1333\"><p data-start=\"1258\" data-end=\"1333\">Minor variations in print colour or placement (normal with print-on-demand)<\/p><\/li><\/ul><p data-start=\"1335\" data-end=\"1412\">These products fall under EU law for <em data-start=\"1372\" data-end=\"1411\">goods made to consumer specifications<\/em>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-086155d e-con-full e-flex e-con e-parent\" data-id=\"086155d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23ddf93 elementor-widget elementor-widget-heading\" data-id=\"23ddf93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Damaged, defective or incorrect products (7-day window)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e3501b elementor-widget elementor-widget-text-editor\" data-id=\"4e3501b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1485\" data-end=\"1604\">If your item arrives <strong data-start=\"1506\" data-end=\"1517\">damaged<\/strong>, <strong data-start=\"1519\" data-end=\"1532\">defective<\/strong>, or <strong data-start=\"1537\" data-end=\"1557\">not as described<\/strong>, you are eligible for a replacement or refund.<\/p><p data-start=\"1606\" data-end=\"1656\">You must contact us within <strong data-start=\"1633\" data-end=\"1655\">7 days of delivery<\/strong>.<\/p><p data-start=\"1658\" data-end=\"1673\">Please provide:<\/p><ul data-start=\"1674\" data-end=\"1781\"><li data-start=\"1674\" data-end=\"1690\"><p data-start=\"1676\" data-end=\"1690\">Order number<\/p><\/li><li data-start=\"1691\" data-end=\"1716\"><p data-start=\"1693\" data-end=\"1716\">Photos of the product<\/p><\/li><li data-start=\"1717\" data-end=\"1744\"><p data-start=\"1719\" data-end=\"1744\">Photos of the packaging<\/p><\/li><li data-start=\"1745\" data-end=\"1781\"><p data-start=\"1747\" data-end=\"1781\">A short description of the issue<\/p><\/li><\/ul><p data-start=\"1783\" data-end=\"1861\">Once approved, we will <strong data-start=\"1806\" data-end=\"1841\">replace the item free of charge<\/strong>, or offer a refund.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3b6e27a e-con-full e-flex e-con e-parent\" data-id=\"3b6e27a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-362d71a elementor-widget elementor-widget-heading\" data-id=\"362d71a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Shipping costs for returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd5f433 elementor-widget elementor-widget-text-editor\" data-id=\"fd5f433\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If we ask you to return the item , <strong data-start=\"1960\" data-end=\"2008\">return shipping is at the customer\u2019s expense<\/strong>, unless the item was incorrect or defective.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73d1f27 e-con-full e-flex e-con e-parent\" data-id=\"73d1f27\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4119a9 elementor-widget elementor-widget-heading\" data-id=\"a4119a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sale items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab681ef elementor-widget elementor-widget-text-editor\" data-id=\"ab681ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21fe57d e-con-full e-flex e-con e-parent\" data-id=\"21fe57d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-332d793 elementor-widget elementor-widget-heading\" data-id=\"332d793\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Wrong address entered<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53be268 elementor-widget elementor-widget-text-editor\" data-id=\"53be268\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If the customer provides an incorrect or incomplete shipping address, the order cannot be refunded or replaced.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3937b7d e-con-full e-flex e-con e-parent\" data-id=\"3937b7d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae2737a elementor-widget elementor-widget-heading\" data-id=\"ae2737a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Order cancellations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd1e6cd elementor-widget elementor-widget-text-editor\" data-id=\"fd1e6cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Because production begins shortly after the order is placed, cancellations are only possible within <strong data-start=\"2340\" data-end=\"2350\">1 hour<\/strong> after purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f80f84d e-con-full e-flex e-con e-parent\" data-id=\"f80f84d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a8154f elementor-widget elementor-widget-heading\" data-id=\"8a8154f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Contact for return issues<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2af24ab elementor-widget elementor-widget-text-editor\" data-id=\"2af24ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Email: <strong data-start=\"2416\" data-end=\"2442\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2418\" data-end=\"2440\">info@nandtboutique.com<\/a><\/strong><br data-start=\"2442\" data-end=\"2445\" \/>Website: <strong data-start=\"2454\" data-end=\"2491\"><a class=\"decorated-link\" href=\"https:\/\/nandtboutique.com\/it\/contact\/\" target=\"_new\" rel=\"noopener\" data-start=\"2456\" data-end=\"2489\">https:\/\/nandtboutique.com\/contact<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund and Return Policy Last updated: (03\/12\/2025) Because our products are printed on demand and made especially for you, we follow the Dutch and EU rules for custom-made items (maatwerk producten) and general consumer protection. Please read the policy below. 1. Custom-made products \u2013 No returns for change of mind All items in our shop [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10574","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Return Policy - N&amp;T Boutique<\/title>\n<meta name=\"description\" content=\"Explore N&amp;T Boutique&#039;s collection of custom painted clothing. 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